Empowerment of Future Generations in Urban Slum Pockets through Health, Education and Skills Programmes
Description
Through its Corporate Social Responsibility (CSR) practises, Nomura provides varied interventions in Education, Skills training and Health, so that ‘Future Generations’ can have access to crucial services, which will positively impact their lives.<br />
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The programmes are being implemented in an urban slum located at Vikhroli Parksite near Powai in Mumbai, India. This area had prominent issues with youth unemployment, poor health, sanitation and educational attainment. We have collaborated with a network of implementation partners to ensure that issues addressed would be community driven and community led. The practice has been underway since 2016 and has shown significant outreach for impact.
The practice, through its varied interventions, is responding to four key Sustainable Development Goals –<br />
Ensuring healthy lives and promoting well-being (Goal 3), <br />
Ensuring inclusive and equitable quality education (Goal 4), <br />
Ensuring availability and sustainable management of water and sanitation for all (Goal 6) and <br />
Promoting sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all (Goal 8)<br />
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Unlike many other CSR programmes, this practice is unique because it not only executes varied programmes in one select urban slum area, it also ensures there is collaboration between project implementing agencies and community stakeholders. <br />
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When Nomura started the program in 2016, specific needs of the area were identified through a detailed Community Needs Assessment study. Based on the findings, specific areas of intervention were identified along with suitable implementation partners. Currently the practice portfolio includes Beyond School programme (after school classrooms), digital empowerment programmes, need based skills trainings, teaching support in schools, community health programmes and school level sanitation programmes.<br />
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The implementation of the programmes faced challenges in terms of ensuring community participation and ownership. To address this, sustained mobilisation and awareness activities were undertaken. The capacities of on-ground implementing partners are also being strengthened so that they may be able to affectively address the issues.
Nomura has engaged with an effective CSR consulting firm, to identify the needs and development strategy for Parksite. The Consultant is also responsible for developing a robust CSR strategy, expansion of the flagship project, project management, monitoring and reporting of the project on ground.
Prior to the commencement of the practice, a detailed community needs assessment was conducted by the CSR partner, wherein socio-economic issues prevalent in and around the community were assessed and understood. Based on this, various issues to be addressed on a priority basis were shortlisted, like interventions in Education, Skills training and Health.
Through a detailed process of partner identification, the most able agencies were identified for implementation of the various projects. A three-year engagement road map for the practice was identified- the focus has been to ensure that residents have better access to services. The capacity of the service providers to deliver impactful outcomes for all was strengthened.
To address the needs identified, projects were co-created with the on-ground partners with the guiding principles that capacity building, collaboration, community ownership and sustainability principles are addressed.
The specific programmes created were as follows:
• Education:
o A unique community based Beyond School programme was initiated in one location, where children have access to unique pedagogical methods, which enables improved learning on curricular concepts, beyond the four walls of their classrooms
o In a technology driven world, computer literacy program is being driven to make the children and youth within the community well-equipped with basic technology and computer skills
o Digital Empowerment programmes have also been initiated in another location, with the aim of ensuring improved rates of attainment for higher education and placement in digital-related jobs
o To address the poor quality of teachers in schools, teacher training modules are being implemented with teachers. The focus is on strengthening the ability of teachers to deliver improved teaching-learning experiences in classrooms.
o A program has been identified with Teach For India network to enhance learning experience of the students in the schools in the area
• Health:
o Issues of poor health and inadequate nutrition within the community and the low levels of accessibility to affordable health care are being addressed through the implementation of a community based healthcare model. In this children are provided with free health check-ups and access to subsidised health clinics
o The lack of adequate sanitation facilities in schools is being addressed through the renovation of toilets and implementation of Behaviour Change Communication programmes with children
o Another touch point has been the facilitation to provide prosthetics or artificial limbs, callipers and other physical aids and appliances to disabled people through health camps within the community
• Skills training:
o To address the lack of technical skills amongst youth in the area, a community skills centre was set up which, unlike other skilling centres, allowed students with lower educational qualifications to enrol with nominal course fee. Training on life-skills aspects is also a central part of the programme
o Skills training for women is also underway to aid them in setting up of micro-enterprises
A robust quarterly monitoring mechanism has been set up, wherein milestones achieved is reviewed by all partners. A Beneficiary Tracking System tool is also being developed and piloted for this practice. Additionally, a mid-year evaluation was also conducted by the consulting partner to evaluate the short to medium term outcomes achieved on ground.
• Education:
o Through the Beyond School programme, a conducive and engaging learning environment for more than 100 students annually has been created. This has led to an increased engagement with curricular concepts and an increased involvement of parents in their children’s education. Qualitative impacts on self-esteem, participation and leadership skills have also been noticed
o Through the involvement of Teach for India fellows, annually more than 140 school going children benefit in government and low cost schools within the community. The fellows have successfully impacted the children by developing methodologies that focus on holistic development of the children. Favourable responses from the school stakeholders have been received in terms of their impact on engaging children in classrooms, inculcating crucial values in children and providing exposure to children for extracurricular activities. Parent attendance for Parent- Teacher meetings is higher in the classrooms where the fellows are involved. Improved ability to communicate in English was also a key outcome reported by all stakeholders
o The teacher training progamme has reached out to 114 teachers in total to enhance their teaching capacities by introducing correct teaching aids and methodologies
• Skills:
o Due to skills training done in 12+ courses, 350+ youth (men and women) have been trained to either take up jobs locally or become entrepreneurs. These beneficiaries comprise of college drops outs or community women who would like to work from home or near their homes
o Along with skill development, these trainings also focus on life skill development for increasing the self-esteem and confidence of the beneficiaries. Marginal differences on empowerment indicators have also been identified
• Health:
o Due to the 11 health camps held in the community in the current year, approximately 3000 children have been provided with basic health screening. Of these, 70% have received follow up treatment for dental issues and 25% have received treatment for vision issues. Basic health screening and follow up check-ups had been previously provided through a clinic within the community
o More than 154 beneficiaries have benefitted from the health camps organised for providing prosthetics or artificial limbs, callipers and other physical aids and appliances to the disabled people within the community
The implementation of the programmes faced challenges in terms of ensuring community participation and ownership. To address this, sustained mobilisation and awareness activities were undertaken. The capacities of on-ground implementing partners are also being strengthened such that they may be able to affectively address the issues.
Due to the limited catchment area, the implementing agencies now face a challenge in increasing their outreach. Therefore the flagship program now focusses on collaboration and cross-linkages within the implementing agencies to improve delivery of services, through a unique technological tool called the Beneficiary Tracking System. The tool is being piloted for the first time through this practice and will allow for the creation of a common database of beneficiaries. This will result in improved service delivery and tracking of outcomes.
The practice, with its portfolio of projects targeting health, skills and education development indicators, has resulted in significant outreach for impact. It is a unique initiative within the ambit of CSR projects in India. It has built a project engagement framework based on assessment of actual needs of community members living in the slum; it has further strengthened the existing implementing agencies in the area and has envisioned a sustainability framework based on capacity building and community ownership.
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- Asia and Pacific
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Yuriko Kuyama, Associate