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United Nations Department of Economic and Social Affairs Sustainable Development

Community Health Advocates Help Realize Right to Health for All in Mozambique

    Description
    Intro

    In Mozambique, grassroots justice defenders in the form of community health workers at Namati worked collaboratively with the Ministry of Health to pilot, adopt, and implement and effective tool for increase access to health services, a critical justice issue to drive progress on the SDG agenda.

    Objective of the practice

    Grassroots justice defenders like community paralegals help promote access to justice and legal empowerment supporting the delivery of the SDG 16 ambitions to achieve equal access to justice for all by 2030. Access to health is a critical pillar towards achieving access to justice with cross-cutting linkages to the entire SDG agenda. Since mid-2016, Namati began working alongside village health committees to conduct bi-annual health facility assessments at 62 centers. This approach gathers detailed feedback from communities and health workers and assists them in identifying and prioritizing barriers to care. Committee members then analyze the root cause of each challenge, agree on strategy, and commit to specific actions and timelines. <br />
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    In Mozambique, grassroots health advocates work to address this gap between policy and reality by blending approaches known as legal empowerment and social accountability. They raise awareness of health policy, support clients to seek redress for grievances, and facilitate problem-solving dialogues between communities and health facility staff. In three years we have seen communities begin to overcome a culture of silence.

    Partners
    Key stakeholders and partnerships include Namati, Ministry of Health, and community members. The Namati team developed and proved a viable tool and process which the Ministry of Health then adopted. Now, they are supporting the training and implementation.
    Implementation of the Project/Activity

    Health advocates work alongside local health committees to assess health services twice yearly. The tool that is used for assessment is user-friendly and incorporates important feedback from the community, as well as the health workers themselves. The health advocates, alongside the health committee members, then analyse each problem, plan strategies and next steps, outputs, and deadlines. This consultative and inclusive process from the grassroots level to the government allows Namati, communities, and the government to track progress on barriers to the right to health in their community over time.

    Results/Outputs/Impacts
    In the health facilities where Namati has a significant presence, there has been a 51% decrease in the violations across all of the health facilities. This significant improvement led to an ability to demonstrate the effectiveness of this tool to the Ministry.

    In 2018, we turned the focus of our advocacy efforts towards ensuring implementation even in places where we are not on the ground. Eighteen health facilities in the provinces of Maputo and Inhambane sought our assistance in getting started. With training from Namati, they have begun implementing bi-annual assessments in conjunction with the communities they serve.
    Enabling factors and constraints
    One of the strongest enabling factors for this project revolved around the close collaboration with Namati, the Ministry of Health, and the community.

    Some of the constraints include financing and protection for grassroots justice defenders. The SDGs should have shifted the financing landscape for access to justice work. Major financial commitments accompanied the launch of 2030 Sustainable Development Agenda: $956 million USD from the Gates Foundation and the UK government for nutrition; $25 billion USD in public and private financing for a global strategy to improve healthcare for women and children. But there were no financial commitments made to access to justice. As a result, a lack of sustainable financing remains one of the biggest issues facing the legal empowerment community today. In 2017, a Global Legal Empowerment Network survey found that 67% of members would have to make cuts or would not be able to operate in the coming year due to funding sustainability concerns. This does not bode well for fulfillment of the SDGs. Unleashing the potential of legal empowerment groups requires dedicated investment on the part of governments and international donors.

    Unfortunately, the uptake of the 2030 Agenda has coincided with the reduction of civil society space in many countries across the world. Governments are increasingly changing the spaces and institutions through which citizens engage. Legal barriers are being erected to limit the activities of civil society organisations, restrict their ability to receive funding, and reduce their autonomy from the state. Some governments, rather than constrain civil society through law or policy explicitly, do so by fostering mistrust of organisations and portraying them as ‘agents of external forces and corrupt entities’. This leaves little space for civil society organisations to engage with SDG16+, and may actually increase their chances of being harassed for such engagement. The closing of civil society spaces has put grassroots justice defenders increasingly at risk.
    Sustainability and replicability
    Civil society worked collaboratively with a government agency to pilot and implement a tool that helps deliver health services as a way to strengthen access to justice. The tool itself is easy to use, guide a community discussion about identifying problems in a health facility, which makes it easy for both the government and the community to take up the approach.
    Conclusions

    Engagement in bi-annual health facility assessments has empowered community members to break their silence and overcome barriers to care which had previously gone unaddressed, including violations of confidentiality and privacy, lack of access to information, bribery and disrespectful treatment. In 2017, after seeing firsthand evidence of its impact, the Ministry of Health formally recognized Namati’s biannual health facility assessments as part of its national strategy on humanization and quality of health services.

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    Resources
    Staff / Technical expertise
    Namati implemented the community health assessment project in Mozambique.
    No progress reports have been submitted. Please sign in and click here to submit one.
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    Name Description
    Action Network
    SDG Good Practices First Call
    This initiative does not yet fulfil the SMART criteria.
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    Timeline
    01 June 2016 (start date)
    28 February 2019 (date of completion)
    Entity
    Namati
    SDGs
    Region
    1. Africa
    Photos
    Community Health Advocates Help Realize Right to Health for All in Mozambique
    Website/More information
    N/A
    Countries
    Mozambique
    Mozambique
    Contact Information

    Coco Lammers, Senior Campaigns and Advocacy Officer