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United Nations Department of Economic and Social Affairs Sustainable Development

Digital Transformation of Small and Medium Business Enterprises (DTSME)

(
Government
)
#SDGAction43762
Description
Description
The vision of the program Digital Transformation of Small & Medium Business Enterprises (DTSME) is to enhance Qatar’s SME ecosystem in key sectors through digital enablement by creating value for all stakeholders in Qatar’s digital economy, aligning its strategic goals with Qatar ICT Sector Vision 2022 of leveraging technology to develop a regionally competitive smart economy that improves and promotes ICT innovation with a niche focus on international activity and exports. With the mission to promote digital innovation, competitiveness and growth of SMEs through end to end digital transformation of their value chain in areas such as Web Enablement, Ecommerce, Cloud & Emerging Technologies supported by an ecosystem of technology enablers, the program aims to cover the objectives of: Increasing knowledge and awareness on digital solutions for SMEs through market-access delivery channels and approaches, such as: Interactive sessions, series events, exhibitions and conferences, collaborative workshops, empowering SMEs to optimize their business model through digital solutions & enabling SMEs to provide better access to services to meet hidden customer demands. DTSME evaluates the effectiveness by reaching out to SMEs through its partners and makes necessary adjustments to maintain the relevance and benefits it is intended for the primary beneficiary group.The program adopted its delivery model to deliver its benefits by going fully on-line during the pandemic period, and has been offering much needed technical know-how through its partners to SMEs to meet unique customer needs in this day.
Expected Impact

The program acts as a supporting engine to fostering a networked digital ecosystem and promotes partnerships on digital adoption within business establishments and uprising startups, to expose them further to both local and international markets. The program aims to improve connectivity and access to available digital solutions for all sectors and industries in the ecosystem, furthermore understanding the market needs and challenges faced by the community to work upon developing the bridge of connection to digital transformation. As of December 2020, the program have successfully raised awareness on digital adoption amongst over 9733 SMEs through the execution of over 404 interactive sessions, with 11398 attendees, connecting further over 50 technology enablers’ digital partnerships & government entities in the digital ecosystem with business establishments in Qatar, resulting digital transformation of over 1600 SMEs.

Partners
Ministry of Transport and Communication (Government), Ministry of Commerce and Industry (Government), Qatar Development Bank (Government), Qatar Chamber of Commerce; Industry (Other relevant actor), Ooredoo QSC (Private Sector), Microsoft (Private Sector)

Goal 8

Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

Goal 8

8.1

Sustain per capita economic growth in accordance with national circumstances and, in particular, at least 7 per cent gross domestic product growth per annum in the least developed countries
8.1.1

Annual growth rate of real GDP per capita

8.2

Achieve higher levels of economic productivity through diversification, technological upgrading and innovation, including through a focus on high-value added and labour-intensive sectors

8.2.1

Annual growth rate of real GDP per employed person

8.3

Promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity and innovation, and encourage the formalization and growth of micro-, small- and medium-sized enterprises, including through access to financial services

8.3.1

Proportion of informal employment in total employment, by sector and sex

8.4

Improve progressively, through 2030, global resource efficiency in consumption and production and endeavour to decouple economic growth from environmental degradation, in accordance with the 10-Year Framework of Programmes on Sustainable Consumption and Production, with developed countries taking the lead

8.4.1

Material footprint, material footprint per capita, and material footprint per GDP

8.4.2

Domestic material consumption, domestic material consumption per capita, and domestic material consumption per GDP

8.5

By 2030, achieve full and productive employment and decent work for all women and men, including for young people and persons with disabilities, and equal pay for work of equal value
8.5.1

Average hourly earnings of female and male employees, by occupation, age and persons with disabilities

8.5.2

Unemployment rate, by sex, age and persons with disabilities

8.6

By 2020, substantially reduce the proportion of youth not in employment, education or training
8.6.1

Proportion of youth (aged 15-24 years) not in education, employment or training

8.7

Take immediate and effective measures to eradicate forced labour, end modern slavery and human trafficking and secure the prohibition and elimination of the worst forms of child labour, including recruitment and use of child soldiers, and by 2025 end child labour in all its forms

8.7.1

Proportion and number of children aged 5‑17 years engaged in child labour, by sex and age

8.8

Protect labour rights and promote safe and secure working environments for all workers, including migrant workers, in particular women migrants, and those in precarious employment

8.8.1

Fatal and non-fatal occupational injuries per 100,000 workers, by sex and migrant status

8.8.2

Level of national compliance with labour rights (freedom of association and collective bargaining) based on International Labour Organization (ILO) textual sources and national legislation, by sex and migrant status

8.9

By 2030, devise and implement policies to promote sustainable tourism that creates jobs and promotes local culture and products

8.9.1

Tourism direct GDP as a proportion of total GDP and in growth rate

8.10

Strengthen the capacity of domestic financial institutions to encourage and expand access to banking, insurance and financial services for all

8.10.1

(a) Number of commercial bank branches per 100,000 adults and (b) number of automated teller machines (ATMs) per 100,000 adults

8.10.2

Proportion of adults (15 years and older) with an account at a bank or other financial institution or with a mobile-money-service provider

8.a

Increase Aid for Trade support for developing countries, in particular least developed countries, including through the Enhanced Integrated Framework for Trade-Related Technical Assistance to Least Developed Countries
8.a.1

Aid for Trade commitments and disbursements

8.b

By 2020, develop and operationalize a global strategy for youth employment and implement the Global Jobs Pact of the International Labour Organization

8.b.1

Existence of a developed and operationalized national strategy for youth employment, as a distinct strategy or as part of a national employment strategy

Name Description
Industry Digital Plans developed and implemented for 6 different sectors
Industry Digital Plans developed and implemented for 12 different sectors
Staff / Technical expertise
A mix of internal, external resources and consultants from partner entities
Other, please specify
ICT Platform for the DTSME program
No progress reports have been submitted. Please sign in and click here to submit one.
False
Action Network
SDG Acceleration Actions
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Timeline
01 November 2018 (start date)
31 December 2023 (date of completion)
Entity
Ministry of Transport and Communication, The State of Qatar
SDGs
8
Region
  1. West Asia
Geographical coverage
Doha, Qatar
Other beneficiaries
Small & Medium Business Enterprises and Local, Regional, International Service Providers
More information
Countries
N/A
Contact Information

Reem Al-Mansoori, Under Secretary Digital Society Sector Development

digsoc@motc.gov.qa